The University has seen an increase in the number of fraudulent emails targeting staff and students.
These emails come from criminals who are trying to steal your money and login details. Often they involve fictitious financial information such as an invoice or phone bill, and they create a sense of urgency for you to act on it.
Our security means that 99.9% of these never reach your inbox. However, you still need to be careful when using email to protect yourself and the university from online fraud.
Here are some things to be cautious of:
- Any email which asks for Usernames and passwords, bank account details, credit card numbers, personal information such as your birthday.
- Emails about money. This includes emails with invoices, credit card statements and phone bills attached.
- Disabling security. Fraudulent attachments may ask you to change security settings, remove protection or enable plugins. This enables malware to run on your computer.
If you think you have been caught out by a malicious email:
- Immediately contact the Helpdesk on 0114 222 1111.
- Change your University password and any other important credentials.
- Run an antivirus scan of the computer.
If you think you have received a suspect email, forward it to email@example.com and mark it as spam.
You have a responsibility for the security of your account. You must be careful when receiving emails. It is always much better to take the time to verify a message than to be rushed into action. For help and advice on emails please contact the CiCS Helpdesk.